When will I receive my order?
Processing Time: 2 working days (in-stocks) / 3 working days (personalized engravings) / 3-5 weeks (backorders)
Shipping Time (Singapore): 1-6 working days after processing (depends on type of shipping selected at checkout)
Shipping Time (Outside Singapore): Click here to find out more.
Caring for your Jewelry
* Please note that some designs may contain more than 1 type of metal. Refer to the product description for details.
Avoid water, sweat, perfume and other chemicals as much as possible to slow down tarnishing and keep it looking new for longer. Best to wipe with soft cloth after use and store in air-tight container.
Wipe clean with soft cloth after wearing. Light tarnish can be removed using a special silver polishing cloth (available for purchase as add-on on product page). 925 silver earring posts that are slightly bent may be adjusted back straight due to its malleability. This is not a defect. Avoid harsh chemicals.
Wipe clean with soft cloth after wearing. Water/sweat resistant and most durable. Avoid harsh chemicals.
Always handle jewelry with care and take off when not in use. Avoid activities that may tug at the jewelry and cause accidental damage. Wipe clean after use and keep in air-tight container to extend its longevity.
SINGAPOREStandard Registered Shipping (recommended)
2-3 working days (letterbox/doorstep with tracking)
3-6 working days (letterbox, NO tracking)
Rush Next-Day Courier
Next working day (with tracking, write preferred delivery date/time under Order Notes at checkout)
INTERNATIONALMalaysia: 4-10 working days (registered and express courier options)
Asia: 4-12 working days (registered and express courier options)
Australia/Americas/Europe/UAE/UK: 4-15 working days (registered and express courier options)
*All international parcels will have a tracking number.
Arva will not be responsible for any customs or taxes incurred in your country. Custom clearance durations varies based on country.