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FREQUENTLY ASKED QUESTIONS
1. Can I return this product?
If you opted for laser engraving, your iPhone cover cannot be returned or exchanged. For covers not engraved, our 14-day return policy applies.
2. What material is it?
This iPhone case is made from quality silicon plastic, which is quite hard/stiff and only slightly bendable.
3. Can I have special characters (e.g. !@#$&/,-.*) engraved?
Yes you can engrave special characters. We will contact you via email should there be any necessary changes to your design.
4. When will my product be shipped?
Laser engraved products will be dispatched 2-3 working days after placing your order.
For any other questions, please contact us at hello@arva.co!