FREQUENTLY ASKED QUESTIONS
1. Can I select what design to be included in the box?
– No, we will select the designs based on your style profile and preferences indicated in the form. You can write down requests for specific designs however it is not guaranteed!
2. Are all the designs included hypoallergenic and/or shower safe?
– No. Our premium collection designs including hypoallergenic and shower-safe designs, may or may not be included in the Wildflower Surprise Box. If you have sensitive skin or require shower-safe designs, please purchase those designs individually instead, or purchase the Premium Mystery Box.
3. Would I be able to exchange the items if they are not to my liking?
– Unfortunately no. We do our best to select designs based on your indicated preferences. However the Wildflower Surprise Box is not covered under our 14-day return policy.
4. Will the flowers wilt?
– The hydrangea petals are dyed and preserved, and colors are expected to last up to 1 year. Please keep away from sunlight and water to maximise its lifespan.