FREQUENTLY ASKED QUESTIONS
1. What is the difference between the Sparkle Surprise Box and the Premium Mystery Box?
– The Sparkle Surprise Box consists of 3 items and does not include designs from our premium collection. The Premium Mystery Box only consists of designs from our Premium Collection, which includes premium 925 silver and stainless steel that are hypoallergenic and suitable for those with sensitive skin.
2. Can I select what designs to be included in the box?
– No, we will select the designs based on your style profile and preferences indicated in the form. You can write down requests for specific designs however it is not guaranteed!
3. What is included in the box?
– 2 or 3 items from our Premium Collection and 1 greeting card of your choice.
4. Would I be able to exchange the items if they are not to my liking?
– Unfortunately no. We do our best to select designs based on your indicated preferences. However the Premium Mystery Box is NOT covered under our 14-day return policy.